At Vishnu Liquid Gold, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit an enquiry, or interact with our services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Submit a contact or enquiry form
- Request information about our products
- Enquire about distributorship or dealership opportunities
- Subscribe to our newsletter
- Contact our customer support team
- Communicate with us through email, phone, WhatsApp, or other channels
Depending on your interaction with us, this information may include:
- Name
- Email address
- Phone number
- Company or business name
- City, state, or business location
- Enquiry details
- Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, approximate location, and website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries and requests
- Provide information about Vishnu Liquid Gold products
- Process distributor, retailer, dealer, or business enquiries
- Provide customer support
- Communicate with you regarding your enquiry
- Improve our website, products, and services
- Understand website usage and improve user experience
- Send newsletters, offers, updates, or promotional communications where permitted
- Maintain website security and prevent fraudulent or unauthorized activity
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to your interaction with us without an appropriate legal basis or your consent where required.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and provide a better user experience.
Cookies may help us understand:
- Which pages visitors use
- How visitors navigate the website
- Website performance
- General visitor preferences
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. Analytics and Third-Party Services
We may use third-party services such as website analytics, advertising, social media, maps, communication, or security services.
These services may collect information according to their own privacy policies. Examples may include analytics platforms, advertising platforms, Google Maps, social media platforms, email services, or communication services.
Where applicable, third-party services may use cookies or similar technologies to provide their services.
5. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our website or provide requested services. These may include:
- Website hosting providers
- Website maintenance and technology providers
- Analytics providers
- Email and communication service providers
- Customer support providers
- Marketing or advertising service providers
- Professional advisers
- Government authorities or law-enforcement agencies where legally required
Service providers may only receive information necessary to perform the relevant service or as otherwise permitted by applicable law.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing our agreements.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal and business requirements.
8. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Opt out of promotional communications
- Ask questions about how your information is being used
To exercise a privacy-related right, you can contact us using the details provided below.
9. Marketing Communications
If you subscribe to our newsletter or provide your contact details for marketing communication, we may send you information about:
- Products
- Offers
- New launches
- Business opportunities
- Company updates
- Recipes and food-related content
- Other relevant information
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us directly.
10. Children’s Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
11. External Links
Our website may contain links to third-party websites, social media platforms, services, or other external resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
When we make changes, we may update the Effective Date displayed at the beginning of this policy.
We encourage you to periodically review this page for the latest information about our privacy practices.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Vishnu Liquid Gold
Email: info@vishnuoils.com
Phone: +91 9814645608
Address: 149 industrial, Focal Point, Batala, Punjab 143505